Shifting business paradigms require partners to facilitate quick returns and faster time to enable the achievement of operational excellence and strategic goals. However, the collaborative essence of the partnership model necessitates the nurturing of relationships over a period of time; managing this paradox requires partners with the experience and expertise to execute such strategies in real time.

The KPIT Cummins ethos derives inspiration from these new paradigms of global business; where insight meets integrity to deliver solutions that accelerate value-creation. We have been helping clients achieve objectives by leveraging our strengths to enrich their businesses; along the way adding to the lexicon of enterprise solutions – this is what we term as the Relationship Quotient (RQ). In a nutshell, it's all about our relationships and alignment with our customers and employees.

RQ is how we calibrate our wavelengths with those of our clients and the parameters we scale to accomplish their objectives. RQ is the resultant value-creation that leads to the client's bottom lines being strengthened - through relationships that breed on the fertile landscapes of resourceful and reliable technology systems and processes.

Needless to say, through the years, our clients have come to appreciate the value of our RQ. A rapidly swelling list of global clients is adding credibility to this assertion. We are building on the strength of these foundations - creating an ecosystem that will reap richer rewards and even more enriching relationships. While we believe that there are lots of intangibles in our relationship oriented value proposition, we are committed to the continuous measurement of our customer satisfaction scores, service levels and various metrics.

We believe that a motivated team is what you need to deliver value. Thus, we mobilize all our efforts to leverage the passion, career goals and entrepreneurial zeal of our people to align ourselves with the customer. We provide timely opportunities to our people to grow and ensure satisfaction and high-morale through constant rewards and recognition. Being a right-sized organization, we have always attracted people from all over the world who want to make a difference.

This is a testimony to the fact that instead of getting transactional we focus on larger gains through long-term association. Based on this conviction, we have brought in a similar proposition for our shareholders as well as the society at large. We, as an organization and also as individual KPITes, passionately strive to drive the spirit of transparency and commitment to ensure true value of our proposition to both these stakeholders.

This is what we call our RQ - a promise of measurable value through long-term and winning relationships!