Technology is the enabler - Process is core!
Companies invest huge sums of money to implement IT solutions to solve all business problems, only to find that the IT solution has failed to produce the desired result. The primary reason being that IT is an enabler and not a fixer of business processes.
For example,
- If the Inventory turnover ratio is low because of a possible demand forecasting error, implementing an ERP does not help
- A Warranty Management which can improve an inefficient quality control process can lead to reduction in warranty expenses much more than any other IT solution
- Likewise, for improper demand planning, scheduling for multiple product lines could be irregular and hHaving an MES software alone does not help remove these irregularities
Thus it is important to recognize that process is the core and IT the enabler!

Process should deliver the desired results, in a growing environment
Picture this - A car manufacturer in Detroit has a hood, deck, front doors and rear doors' supplier in Mexico. After years of pertinent efforts, the car manufacturer is now inching to precise the Just - in - time deliveries from the supplier. Now, in a rapidly changing world the car manufacturer is forced to source from China, assemble in India, and further sell in India and export to European markets. This means processes like purchasing, inventory, warranty, sales and marketing, new product development become complex and face multiple points of failure. Manufacturers are now faced with making these processes robust and scalable to ensure survival and sustainable growth.
KPIT Cummins for Process Optimization and Integration
KPIT is focused on serving the manufacturing industry as it understands that manufacturers are no more looking for technology solutions but process solutions. Over the years, KPIT has helped many manufacturing companies with solutions which have further helped optimize, integrate and improve their existing processes.